Leading Swiss Dental Surgeon

ISO 9001 and QSS Certified

Our Mission: Your pride and pleasure, your wonderful feeling of self-esteem in your beautiful, white smile and your dental well-being.

Our Vision: We are striving to be Switzerland’s leading patient-centered dental clinic in Basel, empowering our patients, offering the latest, long-term treatment choices and transparent, guaranteed, fixed prices.

Our Values: We value and appreciate all our patients who have placed their trust, their health and money in our hands and who have recommended us.

ISO 9001 and QSS Certified

Our small, discrete private dental clinic in Basel is committed to, and accords with, the latest ISO 9001 quality management guidelines, to give the latest, efficient, constant quality patient care available.

We do not just tick boxes, but exceed and are constantly evolving, evaluating and improve upon these standards. We offer no-nonsense, unbureaucratic, can-do, innovative, unprecedented cutting-edge care. Our patients love it!

 

  • Emergency and pain dental care is administered on the same day, planned dental treatment is given only by prior appointment
  • Holiday locums are mentioned both on our website and our answering service 061 271 06 04
  • An appointment diary is kept at the desk, both in pencil and electronically
  • Equipment checklist, warranties and maintenance is kept updated
  • Materials used are un-expired, LOT traceable and recorded
  • Records of your lab work and guaranties are kept
  • Your digital and analogue X-Ray records are archived, backed-up bi-weekly and dated
  • The latest, autoclave sterilisation (B) of equipment is carried out and computer-generated records are kept
  • Patient feedback is very welcome, as are recommendations from our patients to their friends.
  • Feedback is available on the web, on Facebook, Google, Twitter and directly, to help us improve our care
  • Our price list is available in easy to understand, “restaurant-carte” form, at reception desk. We use no confusing, unintelligible SSO tax-point multipliers.
  • Written, simple-to-understand estimates for larger treatments are provided, signed and records kept
  • Swiss Import taxes (MwSt) are paid on anylaboratory work from Germany
  • VISA and cash payments are recorded and receipts given immediately
  • Weekly staff consultations are scheduled and recorded

Dr Garry Bonsall, Dental Surgeon
Swiss-licensed General Dental Practitioner